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Events & Group Traavel Assistant Part-Time/Year Round

Posted: 03/28/2024

The Custom Events & Group Travel Assistant supports all aspects of event and group tour sales through successful execution of external event and group tour sales. They will also assist with internal events throughout the year. Eligible for Service Fees (Tips) based on events worked and split.
Job Duties:

  • Assists with planning and execution of events and group tours.
  • Effectively works with security, maintenance, custodial, development,and other institutional staff to assure that preparations are timely, and the events run smoothly.
  • Resolves customer complaints.
  • Enters reservations and sends confirmations for all groups within ATMS software.
  • Organizes eatery vouchers upon request.
  • Provides weekly group travel schedule to appropriate internal departments.
  • Coordinates guided tours and catering experiences for groups when requested.
  • Provides an orientation to the Center to groups as requested.
  • Demonstrates excellent written and verbal communication
  • Organizes, plans, and prioritizes
  • Maintains relationships with customers, community, and staff
  • Makes decisions and solves problems concerning group travel and events
  • Implements ideas to improve service and sales
  • Manages several tasks and projects at the same time
  • Ability to work a flexible schedule
 Supervisory Responsibilities:
  • Serves as Manager on Duty for events as needed to catering staff.
 Required Education and Experience:
  • A two- or four-year degree in business management or related field is desired, a combination of education and experience is acceptable
 Other Duties:
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEO Statement:
  • Buffalo Bill Center of the West provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

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