Hospitality During High Season: Training & Culture

Wildly Welcoming: The Cody Way of Doing Business

Where hospitality meets marketing—and every interaction tells our story.

A 6-Week Chamber Series on Hospitality, Storytelling, and Community-Driven Marketing

In Cody Country, doing business isn’t just about selling, it’s about welcoming. Whether you're running a business, guiding a tour, repairing vehicles, or working behind the scenes, how you make people feel is your most powerful marketing.

This six-week class series will help Chamber members turn everyday hospitality into a strategic advantage, blending warmth, authenticity, and brand alignment to create memorable customer experiences that grow loyalty, referrals, and revenue. Even if your business isn’t directly tied to tourism, these principles apply. Welcoming builds relationships, earns trust, and strengthens your reputation across all industries.

WEEK 5 - November 4: Hospitality During High Season: Training & Culture
During peak times, it’s easy for service to slip. This week focuses on building a resilient team culture that maintains warm, attentive hospitality under pressure. Tools shared will apply to both front-facing businesses and those managing internal or behind-the-scenes teams.

Attend one or two classes in this series, or attend them all, the choice is yours.